rummy golds
rummy golds
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This app is available for your device
rummy golds
This app is available for your device
Contact
+91 5836493556
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy golds?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to establish. If you still don't receive the OTP, try clicking "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If your account number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should update the app to its latest version, allowing you to access its full features.
Q1: What is the minimum withdrawal amount in the rummy golds?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only for the money earned from gaming, not for bonus amounts. You can't withdraw bonus funds earned through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, which is a significant improvement over the initial 30 minutes. However, occasional payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This wait time can vary depending on the specific circumstances of the payment delay.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money from playing games using the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it's failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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